Signia App for Android and iOS: how to use it

The Signia app is a comprehensive tool for maximising the functionalities of Signia hearing aids, offering features such as audio streaming, remote control, and remote support, all customisable to the user's personal preferences. Read our guide and learn how to connect the Signia app to your hearing aids and how to use all of its functionalities.

What is Signia app and how it works

Signia App is a comprehensive solution for managing Signia hearing aids directly from the smartphone. Here are the main functionalities:

  • Compatibility: Works with most Signia hearing aids, such as Signia Active Pro, available for both iPhone and Android devices.
  • Bluetooth Connectivity: Easily connect your hearing aids to the app via Bluetooth for remote control and adjustments.
  • Personalised Settings: Tailor volume levels and sound settings to your preferences. It allows you to choose from various listening programs designed for specific environments, like noisy places or music listening.
  • Accessory Customisation: Configure Signia accessories like the Streamline TV or Streamline Mic for an enhanced audio experience.
  • User-Friendly: The app offers a seamless and intuitive interface, making it simpler to utilise and adjust your hearing aid as required.
  • The new Signia App empowers users with a range of features to personalise and optimise their hearing aid experience, ensuring maximum comfort and convenience.

Other Key Features include:

  • Discreet Control: Easily adjust volume and settings without drawing attention, directly from your smartphone.
  • Audio Streaming: Stream audio straight to your ears for an immersive listening experience.
  • Remote Support: Stay connected with your Audiologist through TeleCare for support when in-person visits aren't possible.
  • Signia Assistant: If you're using Stretta UP-R hearing aids, you'll gain access to the Signia Assistant within the app. This tool offers:
  • Customised settings for enhanced sound clarity and optimal speech comprehension in various environments.
  • Helpful answers to questions about managing your hearing aids, ensuring you remember every detail from your appointments.  In case the Signia hearing aid app or the Signia Silk app is not functioning as expected, ensure your device's compatibility and check for any available app updates. For further assistance, consult the Signia app user guide or contact your Audiologist for support.

What are the requirements for Signia app?

The Signia App is compatible with all Apple devices running iOS version 13.0 and above. The Signia app is compatible with most Android (Android 8.0 and above) devices.
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Signia app functionalities and features

The comprehensive functionality of Signia apps is designed to enhance your hearing aid experience. These features, available across various Signia apps including the Signia touch control app, Signia app for finding my hearing aid, Signia contrast s+ app, Signia easytek app, Signia telecare app, and the myControl app Signia, ensure a seamless and personalised hearing aid experience. Regular Signia app updates further enhance functionality, including volume control and user experience enhancements.

Functionality

Details

Signia Assistant

It is your personal hearing companion with the Stretta UP-R devices, ensuring you're fully engaged in life and can hear what's important.

Mask Mode

It  improves comprehension of speech from individuals wearing face masks.

Remote Control Features

  • Hearing program and volume adjustments.
  • Sound balance tweaking.
  • Continuous monitoring of connection and battery status.
  • 360° Spatial Configurator for personalised directionality settings.

Volume control during streaming

Adaptive streaming volume for optimal listening.

Virtual Appointments

Access Audiologist support remotely, ensuring you receive assistance whenever necessary without physical visits.

CareChat

It enhances communication with your Audiologist through text, voice, or video calls, ensuring close contact.

Hearing Lessons

It offers tailored lessons to improve your hearing experience and facilitate acclimatisation to your hearing aids.

Satisfaction Rating

It provides an intuitive platform for real-time feedback on your daily satisfaction with your hearing aids.

Signia app for Android and iOS

Signia Hearing Aid App (iPhone & Android Compatibility) is compatible with most Signia hearing aids and can be downloaded from the App Store or Google Play. Once you have downloaded the App, you need to connect it to your hearing aid. Check your compatibility with Android and iOS.

Pairing Signia hearing aids with iPhone

Pairing your Signia hearing aids with an iPhone is a straightforward process, thanks to their Made For iPhone (MFI) compatibility. This allows for direct sound transfer from your iPhone, iPad, or iPod touch to your hearing aids, with the added convenience of controlling them via the Signia app.

Steps for Pairing (Note: Steps may vary based on your iOS version):

  1. Enable Bluetooth: Navigate to 'Settings' on your iPhone's home screen and ensure Bluetooth is switched on.
  2. Access Accessibility Features: Scroll to find 'Accessibility' and then tap on 'Hearing Devices'.
  3. Initiate Pairing Mode: Restart your Signia hearing aids and keep them close to your iPhone. They'll enter pairing mode for about 3 minutes.
  4. Select Your Hearing Aids: Once your device recognises the hearing aids, select the Signia hearing aid you wish to pair from the list and confirm pairing when prompted. If pairing multiple devices, repeat this step for each hearing aid.
  5. Download the Signia App: With your devices paired, download the Signia app from the App Store. Upon launching the app, it will automatically detect your paired hearing aids, allowing you full control over them.

Following these steps ensures a seamless connection between your Signia hearing aids and iPhone, enhancing your auditory experience with ease.

Pairing Signia hearing aids with Android

Pairing your Signia Bluetooth hearing aids with an Android device is seamless, especially with the Signia app, allowing for comprehensive control and direct audio streaming if your phone supports Audio Streaming for Hearing Aids (ASHA).

Steps to Pair with Android:

  1. Download the Signia App: Obtain the Signia app from the Google Play Store and launch it on your Android device.
  2. Enable Bluetooth: Ensure Bluetooth is activated on your phone.
  3. Grant Location Permission: The app requires location permission for Bluetooth functionality; make sure to approve this.
  4. Restart and Pair Hearing Aids: Turn your hearing aids off and on again, then position them close to your phone. They'll be in pairing mode for around 3 minutes.
  5. Select Your Hearing Aids for Pairing: Once your phone detects the hearing aids, their name will appear on the screen. Tap to select and confirm pairing.
  6. Finalise Connection: Follow the app's prompts to establish a connection with your hearing aids. After connecting, proceed by tapping 'Next'.

By following these steps, you'll be able to manage your Signia hearing aids directly from your Android device, enhancing your listening experience.

For those inquiring about a Signia app for PC or a Signia app for Windows, it's important to note that the Signia app is primarily designed for mobile devices. Currently, there's no dedicated version for PCs or Windows. However, for desktop or laptop management of Signia hearing aids, other compatible software or solutions may be available.

Signia app compatibility and compatible phones

Signia App Compatibility:

Ensure a seamless experience with your Signia hearing aids by checking your device compatibility:

Apple Devices:

  • Compatible with all Apple devices running iOS version 13.0 or higher.
  • Direct Bluetooth streaming is available for Signia Mfi (Made for iPhone, iPad, iPod touch) hearing aids, allowing you to stream calls and music directly to your hearing aids.

Required Apple Devices for Mfi Hearing Aids:

  • iPhone 5 and later models
  • All models of iPad Pro
  • All models of iPad Air
  • iPad (4th generation) and newer
  • All models of iPad mini
  • iPod touch (5th generation) and newer

Android Devices:

  • The Signia app supports most Android devices with Android 8.0 or higher.
  • For Signia Augmented Xperience (AX) hearing aids, direct streaming from Android devices is possible through the ASHA (Audio Streaming for Hearing Aids) standard.
  • Ensure your smartphone's compatibility with the Signia App version 2.5.10 or above to make the most out of your hearing aids, whether you're using an Apple or Android device.

What phones are Asha compatible?

For the best experience with ASHA-enabled devices, we recommend Android devices running on Android version 11 or higher.

Samsung Devices:

  • Galaxy Tab S7 series
  • Galaxy Z Fold series (2 and 3)
  • Galaxy A series (A21s, A51, A52, A53, A71, A72)
  • Galaxy S series (S22, S22+, S22 Ultra, S21, S21+, S21 Ultra)
  • Galaxy Note series (Note 20 Ultra, Note 20, Note 10, Note 10 Lite)
  • Galaxy S10 series (S10, S10+, S10e, S10 Lite, S10 5G)
  • Galaxy S9

Google Devices:

  • Pixel series (Pixel 7 to Pixel 3, including 4a 5G, 4XL, 3XL, 3a, and 3a XL)

OnePlus Devices:

  • Nord series (North AC2001 and AC2003)
  • OnePlus series (8T, 8 Pro, 7T, 7 Pro)

Asus Devices:

  • ROG series (ROG 6 and 6 Pro)
  • Zenfone series (8 and 8 Flip)

Xiaomi Devices:

  • Mi 10T and Mi 10T Pro

For hands-free iOS compatible devices, ensure you're using the latest iOS/iPadOS version.

iPhone Models:

  • iPhone 14 series (Pro Max, Pro, Plus, standard)
  • iPhone 13 series (Pro Max, Pro, mini, standard)
  • iPhone 12 series (Pro Max, Pro, mini, standard)
  • iPhone SE (3rd and 2nd generation)
  • iPhone 11 series (Pro Max, Pro, standard)

iPad Models:

  • iPad Pro series (12.9-inch 5th and 4th gen, 11-inch 3rd and 2nd gen)
  • iPad Air (5th and 4th generation)
  • iPad mini (6th generation)

These lists offer a wide range of options for those looking to utilize ASHA-enabled devices or hands-free iOS compatible devices, ensuring seamless integration with a variety of smartphones and tablets.

How to install and set up Signia app

Setting up and using the Signia app with your hearing aids is straightforward. Follow these steps to enhance your hearing aid experience:

Installing the Signia App:

  1. Download: Install the Signia app from your mobile device's app store (Apple App Store for iOS devices or Google Play Store for Android devices).
  2. Open App: After installation, locate and tap the Signia icon on your device to launch the app.
  3. Accept Terms: Read and accept the terms and conditions to proceed.

Connecting Your Hearing Aids:

  1. Connect Hearing Aids: Within the app, select the option to 'Connect your hearing instruments'. This initiates the pairing process.
  2. Follow On-Screen Instructions: The app will guide you through the steps to connect your hearing aids. Ensure your hearing aids are powered on and near your mobile device.

Using the Signia App:

The Signia app provides a range of features to customise your hearing experience, including volume control, program changes, and more. For detailed instructions and tips on making the most of your app, refer to the Signia app user guide available on their website. By following these simple steps, you'll be ready to use the Signia app to control and personalise your hearing aids, ensuring you get the best possible hearing experience.

Signia hearing aid app reviews

Using the wearer's custom settings, the Signia app enhances the audio experience and enables wearers to use the latest tech devices with increased functionality. However, increased connectivity doesn't stop there. Users also benefit from direct music and TV streaming with the Signia app.

How do I connect my Signia app?

Make sure the devices are on and close to your mobile device. Wait a few seconds will the app completes the connection to your hearing aids. Once the app finds your hearing aids you will see them listed. Tap on the arrow on the top right to proceed, and wait a few seconds as the app completes the connection to the devices.

Does Signia app use Bluetooth?

Yes, the Signia app uses Bluetooth for various functionalities with Signia hearing aids. Here's how:

  1. Remote Control: The app allows remote control of Signia hearing aids via Bluetooth.

  2. Adjustments: Users can change hearing program, adjust microphone volume, sound balance, and tinnitus therapy signal via Bluetooth connectivity.

  3. Compatibility: The app is compatible with Android devices, including those with Bluetooth capability, ensuring optimal stability with Signia Bluetooth hearing aids.

In summary, the Signia app leverages Bluetooth technology to enhance user experience and control over Signia hearing aids.

How do I download the Signia app?

To download the Signia app for your hearing aids:

  1. Visit the Apple App Store or Google Play Store on your iOS or Android device.
  2. Search for "Signia app" and locate the official app developed by Sivantos Pte. Ltd.
  3. Download and install the Signia app on your device.
  4. Once installed, open the app and follow the setup instructions to pair it with your Signia hearing aids.
  5. Enjoy the features offered by the app, including remote control, audio streaming, and remote support tailored to your personal preferences.

Make sure your device is compatible with the Signia app, as it works with most Signia hearing aids except Fun and Fast models.

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FAQs about Signia hearing aids app

Where can I find the Signia app?

Signia hearing aids and can be downloaded from the App Store or Google Play.

With which hearing aids is Signia app compatible?

The Signia app is compatible with all the Signia Stretta hearing aids.

With which mobile devices's Signia app compatible?

The Signia app is compatible with most of the Android (Android 7.0 and higher) and Apple (iOS version 11 and higher, iOS 12 recommended) devices. Find the list of the recommended Android devices for app stability on the Signia app website.

What adjustment can I make with Signia app?

When setting up the Signia app, depending on your mobile device's operating system and the type of hearing aids, you may need to grant certain permissions for optimal functionality.

Notifications:

  • Receive important alerts from the app.
  • Get personalised notifications from your Audiologist.

Enhanced Listening:

  • Improve your listening experience during various activities such as moving, walking, or other physical activities.

Location Services:

  • Enable features like activity, movement, and walking detection.
  • Allow the app to run smoothly in the background.
  • Rest assured, no location data is shared or transferred.

Camera, Audio, and Media Access:

  • Facilitate video calls with your Audiologist, subject to their prior activation.
  • These permissions are designed to enhance your user experience with the Signia app, ensuring you get the most out of your hearing aids without compromising your privacy.

What permissions does the Signia app require?

The Signia app's functionality may vary based on your mobile device's OS and your hearing aid type, necessitating certain permissions for optimal use:

Notifications:

  • Enable app notifications for updates and alerts.
  • Receive specific notifications from your Audiologist.

Enhanced Listening Experience:

  • Optimize your listening during movement, walking, or other activities.

Location Services:

  • Activate features like activity and movement detection.
  • Allow the app to function in the background.
  • Note: The app does not transfer any location data.

Media Access:

  • Access to camera, audio, and media files is needed.
  • Facilitate video calls with your Audiologist, subject to their activation.
  • Granting these permissions ensures the Signia app functions seamlessly, enhancing your hearing aid experience.

Is Signia compatible with Android?

The Signia app is compatible with most of the Android (Android 7.0 and higher) and Apple (iOS version 11 and higher, iOS 12 recommended) devices. 

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