Scrivens hearing aids was established in 1938 by brothers Mark and Nicholas Georgevic as an optician business, with its headquarters located in Birmingham. During the 1950s, the company expanded into the hearing aid market, rebranding its hearing aid division as "The Hearing Company" to reflect this new focus. In 2014, the brand reverted to its original name, Scrivens, unifying its identity across both optical and hearing care services. With approximately 300 locations nationwide, Scrivens has grown to become one of the largest hearing care providers in the UK. This article delves into the unique features and services that set Scrivens apart.
Scrivens Opticians & Hearing Care provides a comprehensive range of hearing aids to cater to various needs and lifestyles. Their hearing aids come in different technology levels, offering diverse features and benefits to enhance the hearing experience. Whether users prioritize clarity, noise reduction, or advanced functionalities like mobile phone connectivity, rechargeable batteries, or AI-powered technology, Scrivens has tailored options to meet those preferences.
Technology Levels and Pricing:
Feature | Technology Level 01 | Technology Level 02 | Technology Level 03 |
|---|---|---|---|
| Description |
A Start to Hearing Aids |
Better Hearing in Noisy Environments |
The Best Hearing Available |
| Price for Rechargeable Pair |
From £1,395 |
From £2,695 |
From £3,495 |
| Price for Standard Pair |
From £995 |
From £2,595 |
From £3,495 |
| Model Features |
|
|
|
| Quality According to Reviews |
★★☆☆☆ |
★★★★☆ |
★★★★★+ |
| Notes |
Ideal for users seeking an entry-level solution with essential features. |
Suitable for those who need better hearing in challenging soundscapes |
Designed for premium hearing performance in all environments. |
Additional Benefits:
All Scrivens hearing aids come with a two-year warranty, Essential Care, and lifetime aftercare at no extra charge. Payment flexibility is offered with interest-free credit for devices priced £950 and above, allowing customers to spread the cost over 10 payments starting at just £95 per month. For more information, explore their hearing aid options with expert support from their audiology team.
Scrivens, an optician founded in 1938, is owned and operated by brothers Mark and Nicholas Georgevic. The company expanded into the hearing aid market during the 1950s, eventually rebranding its hearing aid division as "The Hearing Company." In 2014, the business returned to using the Scrivens name for its hearing aid operations. While their head office is based in Birmingham, Scrivens has a network of branches across the UK, many of which also offer hearing aids alongside optical services. Scrivens Opticians & Hearing Care, established in 1938, is a family-run business dedicated to providing comprehensive eye and hearing health solutions across the UK. With a network of 167 branches and hearing services in over 150 additional outlets, including medical centres, Scrivens ensures accessibility and convenience for its customers. Their services encompass eye examinations, a wide selection of eyewear, contact lenses, and hearing assessments. As a provider of NHS hearing services, Scrivens offers free hearing checks and supplies hearing aids to those eligible. Scrivens emphasizes personalized care, aiming to enhance the quality of life for individuals through improved vision and hearing. Their team of professionals is committed to delivering tailored solutions to meet the unique needs of each customer. In addition to their core services, Scrivens frequently provides special offers, such as discounts on selected frames, making quality eyewear more affordable.
Scrivens Opticians & Hearing Care is a leading provider of NHS hearing services across the UK, offering free hearing aids to eligible patients. Their comprehensive service includes professional hearing assessments, fitting of high-quality hearing aids, and ongoing aftercare, all funded by the NHS.
For more information on eligibility and services, individuals are encouraged to visit Scrivens' official website or contact their local branch.
Scrivens Opticians & Hearing Care provides NHS-funded hearing aids and services, ensuring quality and accessibility for eligible individuals. Through their partnership with the NHS, Scrivens adheres to strict clinical standards, offering patients a reliable and professional alternative to hospital-based services. Impressively, 90% of NHS patients rate their service as "very good" or "excellent," with 93% willing to recommend Scrivens to others.
For more information, individuals can visit Scrivens’ website or contact their nearest branch.
Scrivens Opticians & Hearing Care provides comprehensive services, including professional hearing tests and earwax removal, to support optimal auditory health.
Scrivens Opticians & Hearing Care receives a range of feedback from customers, reflecting varied experiences across its services and products. On their official website, Scrivens boasts a strong average rating of 4.47 out of 5, based on over 5,000 reviews. Customers often highlight the professionalism and friendliness of staff, with testimonials such as Darren Smith's praise for the Alfreton branch, noting, “Jemma and Ellie went above & beyond to sort out my glasses, great, friendly customer service. 100% satisfied.”
External platforms, however, present a mixed picture. Review Centre reports an average rating of 2 out of 5 from 48 reviews, with 21% of users recommending their services. Common criticisms include inconsistencies in service quality and communication issues.
The 2024 Which Report Ratings highlight persistent challenges in customer satisfaction. While the thoroughness of Scrivens’ hearing tests was well-regarded, customers noted room for improvement in their product range and aftercare services. A significant number of users also reported hearing aid problems. Scrivens primarily offers hearing aids from Bernafon and Starkey, focusing on usability and quality. While many customers appreciate their efforts, there is an opportunity for Scrivens to address concerns regarding aftercare and product variety to improve overall satisfaction.
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Scrivens Opticians & Hearing Care offers a diverse selection of hearing aids to accommodate various budgets, styles, and levels of hearing loss, ensuring each customer finds a suitable match for their needs.
Hearing Aid Styles:
These options ensure that hearing aids are tailored to individual hearing requirements, lifestyles, and financial considerations. Scrivens collaborates with leading manufacturers, including Starkey Laboratories, ReSound GN, Oticon, and Phonak, to provide the latest hearing aid models that emphasize usability, quality, comfort, and style. To assist customers in selecting the most appropriate hearing aid, Scrivens' expert audiologists are available for consultations. With over 250 outlets across the UK, individuals can visit for a complimentary hearing test and receive professional advice. Additionally, Scrivens offers free NHS hearing aids to eligible patients, enhancing accessibility to essential hearing care services.
Purchasing a hearing aid from Scrivens Hearing Care marks the start of a dedicated partnership. Adjusting to hearing aids involves a period of rehabilitation, as users need time to adapt to the new sounds in their environment. Scrivens’ Hearing Aid Audiologists provide ongoing support throughout this journey, ensuring customers feel confident and comfortable.
Rehabilitation is an essential step in achieving optimal results. Initially, users are encouraged to gradually increase the time spent wearing their hearing aids. To assist in this process, Scrivens offers a follow-up appointment within six weeks of fitting. During this session, the audiologist makes necessary adjustments based on user feedback and answers any questions.
To support customers’ daily reliance on their hearing aids, Scrivens provides two comprehensive aftercare plans: Essential Care (included with First Choice range for two years):
In the UK, alternatives to Scrivens for hearing aid services include major providers such as Specsavers Hearcare, Amplifon, Hidden Hearing, Boots Hearing Care, and Bloom Hearing. These companies, along with independent hearing aid dispensers, offer a variety of hearing solutions to suit different needs and budgets. Unlike some competitors, Scrivens does not disclose hearing aid prices on their website. Pricing information is provided only during in-store appointments, ensuring tailored recommendations based on individual hearing requirements.
When comparing NHS hearing aids vs. private hearing aids, there are notable differences in cost, features, and accessibility. Find which type suits you most in our article
When choosing between Bloom Hearing and Scrivens for hearing aid services in the UK, understanding their differences can help you make an informed decision. Both companies provide hearing aids and related care but differ in their approach, product offerings, and service models.
Bloom Hearing, formerly known as Regional Hearing Services, is a smaller UK hearing aid retailer with approximately 20 branches and 50 dispensers. Acquired by Widex, a Danish manufacturer, Bloom Hearing often promotes Widex devices, which may limit the range of brands offered.
Advantages of Bloom Hearing:
Established in 1938, Scrivens operates one of the largest hearing aid retail networks in the UK, with around 300 locations. Originally an optician, the company expanded into hearing care in the 1950s and offers a wide range of services and devices.
Advantages of Scrivens:
Both Bloom Hearing and Scrivens cater to different needs. Bloom Hearing is ideal for those seeking home-based services, while Scrivens offers broader accessibility through its branch network. However, independent audiologists consistently rank higher in consumer satisfaction due to their impartiality, broader product selection, and transparent pricing.
It's time to finally treat your hearing loss. Sign up for a free consultation with a licensed hearing care professional today to determine if you have hearing loss. It’s the start of your journey towards better hearing.
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