Eargo Hearing Aids

Eargo’s approach to hearing aid technology centers around “discreetness.” All three of the brand’s models (the Neo HiFi, Neo, and Max) are invisible in-the-ear designs. Due to their limited customization capabilities, Eargo hearing aids are only suitable for people with mild to severe hearing loss, and are not suitable for those with profound hearing loss, due to the lack of bass amplification.
Eargo’s patented earpieces are made of soft silicone in a shape that looks much like a small flower. The unusual shape allows the Eargo hearing aids to ‘float’ suspended within the ear canal rather than crowding it, letting bass-heavy sounds travel to the user’s eardrum unaided so that only high-treble sounds must be amplified. Some of our favorite physical design elements that stand out are:

• Color: Eargo's earpieces are black in color to mimic the natural shadow of the ear canal, making them less noticeable.
• Design: The most noticeable feature is the “prickly” silicone ear insert, which Eargo calls either Flexi Fibers or Flexi Palms located behind the dome. They are designed to keep the hearing aid even more secure while remaining breathable.
• Easy removal: Remove using a clear pull-cord attached to the hearing aid.
  Eargo hearing aids can be purchased directly from the manufacturer online, and these devices can be programmed fully remotely thanks to Eargo’s telehealth capabilities that connect users to dedicated audiologists.

Eargo prices vary depending on the Eargo hearing aid model:

Price per Eargo hearing aid models ranges from $1,850 to $2,950 per pair.
Every Eargo hearing aid box comes with two Eargo devices, a charger, large Flexy earpieces, regular Flexy earpieces, regular Flexy Fibers or Domes, an Eargo wax guard, a USB C cable, a USB plug, and a cleaning brush.

Additional Flexis are $25.
It is strongly recommended that Eargo replacement parts like the Flexi Palms, Flexi Fibers, or Flexi Domes be changed at least once a month to every two months.

Extra wax filter screens are available for $25. The price includes 15 2.5mm wax filters and the replacement tool.

Eargo features three traditional hearing aid models for sale on its website. All three models are “invisible-in-the-ear” hearing aids, which means they insert completely in the ear canal. As a direct-to-consumer brand, users can purchase them online and they don’t have to visit an audiologist or hearing clinic to do so.
Here is an overview of each model:

The Eargo Neo HiFi is the most advanced hearing aid that Eargo sells in terms of sound technology. According to the manufacturer, the Eargo Neo HiFi offers a “surround sound” listening experience to “please even the pickiest of audiophiles.”

Eargo claims the Neo HiFi includes its best noise reduction and feedback cancellation tech, along with additional stable gain. The HiFi has the same smooth-finish body design as the Eargo Neo, which makes it easier to clean to prevent earwax buildup from affecting the rechargeable battery contacts. The HiFi also uses “Flexi Palms,” which are more comfortable in the ear than “Flexi Fibers,” while still allowing base and own-voice sounds to enter.

The Eargo Neo HiFi sells for $2,950 per pair.

The Eargo Neo is the next level up from the Max in terms of technology. According to the manufacturer, compared to the other devices, the “Eargo Neo features better noise reduction, better feedback cancellation, and more added stable gain.” Like the Max, the Neo includes four different “sound profiles,” which are really just volume adjustments that amplify the volume to four different levels.

The Neo has a smoother finish, which means it’s easier to clean and there’s less chance of earwax build-up interfering with the battery contacts. The Neo also uses silicon “Flexi Palms” to stabilize the hearing aid in your ear more comfortably than the previous “Flexi Fiber” design. Like the Flexi Fibers, Flexi Palms don’t form an airtight seal, so base sounds and own-voice sounds can still enter your ears.

The Eargo Neo sells for $2,350 per pair.

The Max is Eargo’s entry-model hearing aid. According to Eargo, the Max includes “advanced sound quality and noise reduction for more gain and volume.” Eargo also says that these hearing aids “amplify speech while reducing background noise, making it easier and more comfortable to hear in noisy settings.”

Due to the rougher angles of this base-level Eargo model, the battery charging points are more susceptible to getting clogged up with earwax. Careful and regular cleaning is important to keep the battery connection points operational.
The Max features silicon “Flexi Fibers” to fix the hearing aid in your ear while still allowing base sounds and own-voice sounds to enter. Flexi Fibers are not as comfortable as the “Flexi Palms” that appear in the Neo models. It also includes four “sound profiles,” which are really just volume settings that adjust the volume to four different levels.

The Eargo Max sells for $1,850.00 per pair.

Eargo 7, released in February 2023, epitomizes the company's ongoing commitment to innovation, encapsulating extensive research and development. Designed for people with mild to moderate hearing impairment, it ensures exceptional sound and comfort. As a self-fitting OTC hearing aid with smart capabilities compatible with contemporary digital life, Eargo 7 aims to redefine industry benchmarks.

In the United States, the Eargo 7 hearing aids are priced between $2,500 and $3,000 per pair. 

All Eargo hearing aids are invisible, comfortable, rechargeable, and come with a 1 year warranty. In addition to these core characteristics, all Eargo hearing devices boast new audio features, including, active noise cancellation, dynamic audio feedback reduction, and sound amplification.

The most important extra features are:                                                                                                                                             

All Eargo hearing aid models are rechargeable. According to the Eargo website, a single battery charge lasts approximately 16 hours. Also, Eargo hearing aids come with a portable charging case, which can provide life to your hearing aids for up to five days. Finally, the Eargo Neo models have an innovative “quick-charge” feature, which gives users approximately 2 to 3 hours of use after charging the hearing aids for just 30 minutes.

Eargo devices, instead of allowing you to customize your hearing aid settings, come with four pre-set sound programs to choose from, each one turns up the volume a little bit more and to switch profiles, users are required to tap on the hearing aid twice. Once you decide which volume settings you plan to use, you can delete the programs you’re not using.

Eargo hearing aids come with a smartphone app that offers access to frequently asked questions, how-to help videos, user guides, and a store to purchase Eargo products, parts, and Eargo accessories. Customers can also contact Eargo support service and check the battery status. The app only connects to the hearing aids when they’re in the charging station and users cannot stream sounds from the phone or from any other device into Eargo hearing aids.

Below some of the frequently asked questions about Eargo hearing aids:

Nope. It is recommended to get your hearing screened by a physician or medical professional before purchasing a hearing aid product, but no hearing test is needed when you order Eargo devices because they are specifically designed for those with a variety of mild to severe hearing losses with 4 custom developed sound profiles. Eargo professionals will work with you or your doctor to ensure you receive suitable hearing aids. You can also check your hearing online for free.

Eargo hearing aids shouldn’t get wet, so don’t forget to take them out when you shower or swim to avoid damage. Otherwise, you might void the warranty. In case, it accidentally happens, it is advisable to get hearing aids checked.

Please check with your insurance provider to see if your plan offers any coverage for hearing aids. Medicare does not currently cover the Eargo hearing aid but there is the Federal Employees Health Benefits (FEHB) program for federal employees

You can order from the site with confidence as Eargo provides a 1 year warranty. If you have any problems ordering online or prefer to order over the phone, call the number on the website to speak to a representative.

They accept payments split between two credit or debit cards or from an HSA debit card. If you are having difficulty affording the cost of hearing aids, you can apply for customer financing on Eargo’s website. Terms are for 12 to 36 months with rates from interest-free to 29.99 percent.